Ensure You Have The Most Important Information All The Time

Required fields

When completing visits - certain pieces of information are essential. Your client's address, access instructions for their residence, and information for an emergency contact, to name a few. You can mark these fields as required, which means your customer needs to complete them before they can request services.

For new clients

If you are allowing new clients to create their own accounts, you must ensure they complete their profile before requesting services. Required fields will enable you to select the most important that must be completed before they submit their first request.

Custom field settings checkboxes with Client Editable, Client Visible, and Required selected.

Prevent schedule requests

When enabled, clients are unable to submit a service order request until they complete their required fields. Time To Pet shows clients exactly what information they need to complete and will give them an error message if they try to request services before completing it.

Client profile form showing a warning that the required 'How did you find us?' field is missing.

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