You already have an active account. Please use the
Log In
page to access your account. If you have forgotten your password, please use the
Reset Password
page.
If this is a new account, check your email for instructions to log in for the first time.
Make sure you check your Junk/Spam folder if you don't see the email. You can use the
Reset Password page to request a
new email if needed.
LET'S GET STARTED
ACTIVATE YOUR ACCOUNT
You will shortly receive an email which will contain a button/link to activate your account.
SETTING UP YOUR ACCOUNT
Once you've activated your account, please log in and complete the following steps:
- Add Your Information. Click on "My Info" and fill in the required fields.
- Add Your Pet's Information. Click on "Pets" and create a profile for each of your pets. You can add a picture of your pet to make it more personal.
Note: Initial bookings are subject to a successful Meet and Greet. A Meet and Greet is where I will come to your house to meet you and your pet(s), show you my documents (insurance, DBS check, Pet First Aid Certificate etc) and answer any questions you may have.
You will not be able to request services until the steps above have been completed.
REQUEST YOUR FIRST SERVICE
Once you have entered all of your details and you have had a successful Meet and Greet, you can request your first services.
- Click on "Scheduling" then "Request New Service".
- Select the date(s) you need, your pet(s), the primary service, and the time blocks under each day listed.
- In the textbox, let us know your departure and return times, if applicable, so we can schedule your visits appropriately.
- Click "Add & Continue", then review the services you've added to your request.
- Click "Submit Request" and your service request will be submitted for approval
Note: You can also make changes to your scheduled services and view details about your completed reservations at any time directly through the portal or our mobile app.
DON'T MISS A THING
Download the Time To Pet app so that you will receive all the benefits from this amazing software. Notifications alert you to the start of each visit with a report sent at the end, instant messaging and much more. Please click on the relevant link below (Apple or Android)
Need help?
If you need any assistance, please reply to this email and we'll be happy to assist you.
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