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Hi and welcome to the Paws for Walks Chicago family!
We are incredibly honored that you’ve chosen us to care for your loved ones and are so excited to meet you and establish a lasting relationship with you and your animals.
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All of our communication is done through Time to Pet (https://www.timetopet.com/) so that it goes to all of our staff so we can all better assist you. We know you have so many emails to sort through and that emails can get lost in your inbox, so by having just one pet care account, everything you need is easily accessible in one place. You can book services, message us, keep track of your pets’ vaccination records, reference your invoices, and more!
Within the app you can find useful help articles to guide you through any task you’re trying to accomplish. We are always available via message if you have any further questions!
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To contact us: please message us within the Time to Pet software/app here: https://www.timetopet.com/portal/paws-for-walks-chicago).
Use Time to Pet on your computer: https://www.timetopet.com/portal/paws-for-walks-chicago
Alternatively, there is a really great and user-friendly app.
Download the Time to Pet app for Apple Devices: https://apps.apple.com/us/app/time-to-pet/id957456517
Download the Time to Pet app for Google Devices: https://play.google.com/store/apps/details?id=com.sweetss.timetopet&hl=en_US&pli=1
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For your next step, please complete your profile with as many details as possible to ensure the best care for your fur-family.
Please let us know the following when you're creating your account:
-Services (dog walking, pet sitting, boarding, dog daycare, and/or cat care visits) you need.
-Days of the week you need help from us.
-If you need any recurring walk/visits from us.
-The timeframes you need walks for your dogs and/or visits for your cat.
-Photo of your loved ones so we can virtually meet them before having a phone consult (complimentary) and a meet & greet (small fee) in person.
-Vaccination records (rabies is required for all and bordetella required for boarding/pet sitting/daycare dog clients)
-Fecal parasite test results (negative results)
-And anything else that helps us to provide the best service to you!
We look forward to working with you and thank you again for entrusting us with your family members! :)
Warmly,
Kara & Lesley
Founders & Owners
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