You already have an active account. Please use the
Log In
page to access your account. If you have forgotten your password, please use the
Reset Password
page.
If this is a new account, check your email for instructions to log in for the first time.
Make sure you check your Junk/Spam folder if you don't see the email. You can use the
Reset Password page to request a
new email if needed.
Your account request is currently pending approval. We will notify you via email when your request has been approved.
Thank you for choosing Joyful Pets and Homes and for creating your account on our client portal!
Once we review your information, we will send you an email with instructions for logging in. We appreciate your patience while your account is reviewed and look forward to working with you. In the meantime, we highly recommend downloading the Time to Pet app. It makes it much easier to keep up with your account!
Time to Pet allows you to request services, view/pay your invoices, update your home/pet care information, chat with staff when they are completing services for you, and much more. If you aren't sure how to operate the portal, don't stress! Use the following link to view the instructional videos we created...
If you are not familiar with our prices and policies, please give them a read at...
www.joyfulpetsandhomes.com/about
Clients are expected to familiarize themselves with this information, as we do not allow exceptions.
Do not reach out to any member of the Joyful Pets and Homes staff directly. Staff members have been instructed not to respond to clients if they attempt to message their personal numbers or emails, so you will not receive a reply. All communications should be sent using one of the following contact methods…
Phone (TEXT ONLY): (520) 436-9636
Email: reply@timetopet.com
Alternatively, you can login to your Time to Pet account and use the chat feature directly.
Clients will be charged $32 per hour that our staff spends handling their requests after-hours (unless the client is communicating with a sitter during a scheduled visit).
~ The Joyful Pets and Homes Team
Please Accept Our Newest Terms
Time To Pet has updated our Terms of
Use
and our Privacy Policy to
comply with the new EU GDPR regulations
and to better clarify what data we collect, how we protected that data and how we use the data.
In order to continue using Time To Pet you need to accept and agree to our updated
Terms Of Use and Privacy Policy. If you
have any questions please contact
us.
Contact Us
This form will send a message
to Time To Pet support (the software company your pet care provider uses).
In order to reach your pet care provider, please log in or contact them
directly.