You already have an active account. Please use the Log In page to access your account. If you have forgotten your password, please use the Reset Password page.

If this is a new account, check your email for instructions to log in for the first time. Make sure you check your Junk/Spam folder if you don't see the email. You can use the Reset Password page to request a new email if needed.

Your account request is currently pending approval. We will notify you via email when your request has been approved.

Please read all information written below to make your onboarding process as breezy as possible. Let’s get started on creating your account in Golden Hour Pets' Client Portal!

With your new account you can manage your information, pet information, request services, and much more! To use your account and get started, please click the "Activate" button in this message, and create a permanent password. If you have any questions about using the Portal, you can visit the Help Section (http://help.timetopet.com/collection/7-client-portal) or you can contact us directly.

***Please note that because we have so many wonderful clients, we ask that all communication and service requests be submitted through Time To Pet. We highly advise using the app as opposed to using Time To Pet on your web browser. By keeping communication on Time To Pet, we ensure that nothing gets missed.***

In the app - you can update your information, view and send messages, request services and view invoices. The app also supports push notifications if you’d like to receive notifications when we’ve sent you a new message. Click the links below to download the app or search for ‘Time To Pet’, in your smartphone’s App Store.

Apple App Store: https://itunes.apple.com/us/app/time-to-pet/id957456517?mt=8

Google Play Store: https://play.google.com/store/apps/details?id=com.sweetss.timetopet&hl=en)

If you have any questions, please send a message in the Conversation tab of your Client Portal or the Chats of the Mobile App. This message goes directly to us at Golden Hour Pets, and we’ll be in touch as soon as we can. I typically respond to messages Wednesday-Sunday from 8:00 AM to 5:00 PM.


You can also access the Mobile Client App help documentation right here: http://help.timetopet.com/collection/149-client-application as well as a video walkthrough Using the Time To Pet Client App - Video


Thank you for joining Golden Hour Pets, we’re excited to have you here!

Best Wishes,
Jess Adams
Owner and Lead Pet Care Professional of Golden Hour Pets