Our next Client Spotlight is shining very brightly on Stardust Doggy Carebased across the pond in Glasgow, Scotland! Lisa McCabe is the proprietor of Stardust and her and her team are providing first class care to to dogs (and dog owners!) in the UK. Offering a multitude of services like doggy daycare, walks and home boarding - all of Stardust Doggy Care's services are tailored to provide fun and exercise in a relaxed environment. Be sure to take a look at the Stardust website, like them on Facebook and contact them if you are in need of pet care in the Glasgow area!!
What caused you to get into pet sitting/dog walking?
I decided to set up my pet care business as I was working within the property industry and although I had an excellent salary and really good job, I was thoroughly miserable and was becoming very jealous of my own dog going out on adventures each day. So, I did all my research and went for it. I wanted to be a business though, here in the UK, the pet care industry is seen as more of a hobby, so I'm trying to change that one dog at a time through Stardust.
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What is the most fulfilling part of owning a pet sitting/dog walking business?
I love being able to make a difference not only to the lives of the dogs we look after but also to their families. We get so many lovely stories of dogs behaving better or being more outgoing as a result of being with us. There's also nothing better than a slobbery mud filled dog cuddle!
What is the most challenging?
The challenges we face are really in terms of attitudes towards the industry. Most people don't fully understand it and have a romantic idea that we just walk fluffy cute dogs on leads in a lovely park but there's a whole back end business network involved too. Also increasing our prices is always a bit of a challenge as people do not realize the overheads involved and see paying £10 for an hours dog walk as quite expensive, although we know we are worth at least double that! I'd really like to see some change in UK legislation for our industry.
Where do you see your business in 5 years?
In 5 years, we hope to dominate the UK pet care market, with franchises throughout the country. We also hope to be well established within the U.S and have a range of Stardust products on sale.
What has Time To Pet changed the most about how you run your business?
TTP is exactly what I had been looking for, it's now so easy to make and manage our bookings as well as provide feedback to our customers. It's a one stop shop for us which saves so much time and has reduced my workload by 50%!
